Support and Help Channels

  • 1 hour ticket response time
  • A 60–minutes Inquiry Reply Guarantee

  • Our group of specialists will try their best to answer to your service inquiries in approximately 1 hour. If, however, the issue you have encountered demands help from our Administrators’ =Department,= we’ll forward the ticket to the administrator in charge and will write a reply to let you know.

  • Top quality support service
  • Professional Tech Assistance Service

  • We will be on line for you 24/7/365 to deliver useful information and tech support and also to help you with any problem that you might encounter as you are working with your virtual server. We are able to support you with all installed in advance apps, including your OS, server administration panel (with regards to the VPS type) and the Website Control Panel produced completely by us.

  • Intuitive help center
  • An Intuitive Help Zone

  • Each part of the Website Control Panel that is offered totally free with your VPS provides you with an incorporated article base. You’ll see an array of in–depth how–to content articles and a choice of step–by–step video courses that present all the regular website supervision jobs. You can find them by clicking on the Help or Video buttons in the top right part of each Control Panel section.