1 hour ticket response
Algoma Hosting Service’s team of tech support engineers is committed to offering swift answers to all your inquiries. We will examine your support ticket the moment it’s been received and will reply back to you with a solution within maximum 1 hour after the trouble ticket submission. In reality, our average ticket response time is twenty minutes.
An Exceptional Customer Support Service
Our help desk support staff representatives possess huge experience in the hosting niche and are capable enough to provide a fast answer to your problem. If, however, the issue at hand is not within the competency of a customer service technician, the support ticket will be forwarded to a programmer or administrator for further investigation.
An Easy–to–Navigate Help Center
Included in the Website Control Panel is an easy–to–navigate Help Center section, which offers you various sources of information. You can browse through a routinely updated knowledge base featuring web hosting account management articles and web site administration articles, check out the step–by–step video tutorials or explore the F.A.Q. library.