Customer Support Channels
A 1–hour Response Guarantee
Giving good quality support on–time is our high priority, so that we support each hosting plan with a 1–hour ticket resolution warranty. Once you submit a ticket or send us a message, our client technical support staff will do all they possible can to deliver the most adequate resolution for your situation and to offer you guidance quickly.
A Top–quality Support Service
Get in touch with us every time needed. Our crew of specialists will undoubtedly be on–line for you 24x7x365 to reply to all your requests and to handle any issue that you may have. You are able to submit a tech support ticket from the Algoma Hosting Service Website Control Panel or send us a message whenever. Furthermore, on business days, you’re able to give us a call or take advantage of the online chat service.
An Intuitive Help Section
Our company has integrated a substantial practical knowledge base into the Control Panel so its possible to acquire convenient step by step information at any time. Each area of the Control Panel features its own contextual help area displaying a selection of how–to posts. We have also prepared video tutorials to ensure that you get a superior visual representation of just how to conduct any given job.