When your website hosting service provider supplies live chat support, you're able to talk to an agent in real-time and learn helpful information or get an issue resolved timely. The main advantage of using chat rather than calling to consult with a live person is that you will need just a computer with Internet connection, so that you won't pay any rates in the event that you are in a different country or state. What's more, it'll be a lot quicker to copy and paste data for example domains, usernames or error messages in other words details that are sometimes difficult to provide to the other party on the phone. The real-time chat is also a quicker option to contact your website hosting supplier's support team in comparison to using a ticketing system. Last, but not least, in case some trouble needs a little more time to be resolved, you are able to do something else entirely while you wait for guidance on the live chat, which means that you won't lose time - something that is impossible if you're on the telephone.
Live Chat Support in Hosting
As a part of the support services that we provide for our hosting, we've live chat support which is available twenty-four seven, even on holidays. You will be able to contact us regardless if you already have an account or not, as we can support you with all sorts of things, ranging from giving you general info on our solutions in case you are not our client yet and you are thinking about purchasing one of our plans, to helping you with setting up an e-mail account in an email client. Some issues are more complicated and time-consuming, and you'll need to use the ticketing system that is incorporated into the Hepsia website hosting Control Panel, but we can save you precious time and assist you in real time on our live chat for quite a lot of things.
Live Chat Support in Semi-dedicated Servers
The live chat support service that we provide is online every day, even on weekends and holidays. It is the best way to learn more about our semi-dedicated servers if you don't have an account yet or to have some problem resolved if you are a client and our customer care agents will help you right away regardless of the time of the day you join the chat. In case you're hestitating which package is more appropriate for your sites, in case you need advice whether you should acquire a specific upgrade and how to obtain it or in case you experience difficulties setting up an email account on your PC, you're able to contact us and we'll supply you with the necessary info right away. The live chat is accessible even after our telephone lines are off for the day, which means that if you have an account with us, you can be certain that you will always get prompt assistance with any kind of question or issue that pops up.